The client operates within the digital sphere, focusing on enhancing and streamlining operations in the cart service industry. They strive to bring innovative solutions to conventional business models, emphasizing efficiency and technological integration in their services.
The primary goal of this project is to develop an innovative digital platform tailored exclusively for the company’s employees. By moving away from traditional, manual data capture methods, this digital solution would introduce a new era of efficiency, accuracy, and connectivity for our teams working across various locations in Canada and the USA. This included developing a mobile app for field agents to improve work efficiency. This also included a web app to facilitate field employees in logging data while enabling managers to centrally process work orders and generate corresponding sales orders or invoices.
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Integrating two separate Fishbowl server
A major challenge was integrating two separate Fishbowl server instances for the different branches of the project. This required a delicate balance of technical skill and creative problem-solving to ensure seamless operation across both systems.
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AllianceTek stepped in with its expertise in software development and familiarity with the Fishbowl system. The solution entailed crafting a cohesive ecosystem of web and mobile applications. The web application, developed using .NET, allowed administrators and managers to handle various aspects of work orders and track field agent activities. The mobile and tablet apps, created using Flutter, enabled field agents to efficiently manage and complete their assigned work orders. This approach ensured smooth work order synchronization within the Fishbowl system.
Mobile app for field agents to efficiently handle work orders.
Web app for Admins and Managers to manage work order creation, routing, and completion.
Centralized portal to monitor field agent productivity.
Automated addition/import of module records through the web app.
Integration of Google Maps for route planning and optimization.
Transition to a paperless operation.
End-to-end process management from Work Order creation to Sales order submission.
Development of hybrid mobile apps from a single code base.
AllianceTek offered solutions that were economically advantageous.
Emphasis was placed on creating cutting-edge and appealing design solutions.
Development prioritized ease of use for end-users, ensuring intuitive navigation and interaction.
The team ensured prompt completion and delivery of the project.
AllianceTek played a pivotal role in transitioning from traditional, paperwork-intensive processes to a streamlined digital platform.
The introduction of digital solutions significantly minimized the need for extensive administrative intervention, enhancing overall operational efficiency.