Portfolio
Streamlined Client Portal for Metal Finishing Industry Leader
The client is a leading provider in the metal finishing solutions. It encompasses order processing, inventory control, requests for expedited work orders, and shipping information of various plant operational processes. They needed a new, improved client portal for their growing business requirements, which would improve UI in accessibility and customer satisfaction.
This project was to design a client portal where the client can view orders, request expedited and view data of different plants. The brief given to AllianceTek was to revamp the user interface of the platform and the underlying technology to make it easy to navigate, more functional and scalable. Moreover, the client also desired periodical updates from the ERP system, in future AllianceTek will incorporate new features on the invoice, and automation of work orders creation.
As an IT partner and solutions provider, AllianceTek will help you follow your objective and implement strategies that are unique to your business to see it through to completion.
The integration is being done with the client portal and the live ERP system, where data is fetched and updated every 10-20 minutes.
Migrating the system to Azure Cloud solutions to improve scalability, security, and reliability with less interruption.
Modifying the navigation system to enhance the possibility of users moving from one page to another would make it more convenient for the end users.
Having to complete the project in seven weeks and provide a functional, high-quality portal.
AllianceTek delivered a tailored solution that addressed these challenges:
AllianceTek improved the system by migrating the system to the new generation technology stack that includes .NET Core 8, ASP.NET, and Azure Cloud for high scalability, better performance, and long-term support.
Optimised the navigation of the portal to make it easy for the customer to move from one page to the other as well as access data.
The project integrated periodic data feeds from the ERP integration services to keep customers informed at all times.
Some of the phase 2 features include; automated work order creation, where customers with large jobs can upload file details or input details to automatically create work orders.
Enhanced invoice processing by allowing downloads in HTML/CSS and PDF formats to provide users with the opportunity to choose a convenient format.
Implemented a clean and easy to use navigation system to enhance the overall usability for the end users in different plants.
The information was updated periodically from the ERP system and was made available in 10–20 minutes after any change.
Increased customer satisfaction through better interface design.
Moved the platform to Azure Cloud, thus achieving almost no outages, higher availability, and enhanced security.
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