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Access Med Labs

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About

The Client

The client is one of the largest specialty medical laboratories in the region, offering blood, saliva, and urine diagnostic services. Laboratory activities include handling users, clients, patients, orders, inventory, invoices, and pickups in a day. To enhance the efficiency of these processes, the laboratory adopted robust IT solutions for healthcare, ensuring streamlined workflows and improved accuracy. The client also implements a streamlined “Draw-Spin-Send" workflow, which simplifies sample handling for the client. The client wanted the process to reduce steps, improve efficiency, and allow for next-day test results with 50% less blood drawn per patient.

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About

The Project

The client wanted to move the laboratory from a fully manual system to a fully automated and cloud-based lab solution with scalability, security, and high performance. The goal was to fix problems, improve the system, and add functionality for operational development and future technological requirements. The solution had to transfer significant amounts of historical data, enhance the efficiency of processes that demand many resources, and make the system more convenient for administrators and users.

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ELABORATE ANALYSIS OF THE ISSUES WE ENCOUNTER

Challenges & Solutions

As an IT partner and solutions provider, AllianceTek will help you follow your objective and implement strategies that are unique to your business to see it through to completion.

Challenges

  • Porting from old technologies such as PHP and MySQL to a new, powerful framework while preserving the essence of existing processes and algorithms.

  • Migrating old data into the new structures with minimal disruption to service and compatibility with updated framework problems.

  • Eliminating excess in crucial activities, like creating invoices that used to take more than 3 hours to prepare.

  • Implementing the improved system within the laid down time frame while maintaining the flow of work and reducing inconvenience to an absolute minimum.

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Solutions

AllianceTek delivered a tailored solution that addressed these challenges:

  • Converted to Angular and Asp.Net core to enhance the scalability and speed and to support future technology.

  • Optimized the existing processes to make them more efficient for use and added new features if required.

  • Eliminated constraints in critical activities, bringing down the time taken to produce an invoice from three hours to five minutes or less.

  • Implemented the platform on Azure, which means that the platform is almost always available, secure, and performs well.

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Features

    • The system also implemented an integrated Kendo Grid that enhanced the manipulation of large datasets with ease. This made it easy for the users to have an easy way through which they could easily organize their operations and work easily.

    • PowerBI dashboards were created to give departmental perspectives, include practical analytics, and give a general picture of the process. These dashboards helped in decision-making, monitoring business performance, and real-time operation.

    • A new module changed the invoice generation process, reducing the time it took to process them from more than three hours to less than five minutes. This enhancement greatly improved accuracy, reliability, and overall operational efficiency.

    • Integrations with SalesForce and HubSpot made communication with customers much smoother and enhanced the client’s capacity to manage relationships with them, showcasing healthcare integration services.

    • The integration of a secure payment gateway helped facilitate easy and safe transactions for both administrators and end users.

    • Introduced specialized tools like the food analyzer and Advanced Hormone Profiles, which deliver next-day results while leveraging medical lab automation.

    • A dedicated webpage was developed for providers and clients to access the test directory, simplifying the search for test details, methodologies, and specimen collection requirements, significantly enhancing the user experience.

What Value Did AllianceTek Provide?

    • AllianceTek provided a solid, easy-to-use, and flexible solution that met all of the laboratory’s operational needs and helped it transition to a new level of technology.

    • The new system fixed the areas of congestion, optimized the processes, and increased productivity, which gave the users a feeling of a better and more effective system.

    • The new platform brought a huge improvement in downtime as it provided the client with continuous and smooth operations, which enabled them to achieve their business goals and objectives with minimal interference.

    • The innovative features and optimization of the critical processes offered by the solution also ensured that the laboratory could scale the solution as needed in the future.

    • Higher security and some advanced technologies made the platform more secure and ready to support operations' current and future needs.

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